INFORMATION NOTE PURSUANT TO ART.13 OF ITALIAN LEGISLATIVE DECREE 196/03

Calzaturificio DEL CARLO S.r.l., in its capacity as Data Controller, provides this information note regarding the processing of personal data to users consulting and/ or interacting with the website www.delcarlo.it, in accordance with art. 13 of Italian Legislative Decree no. 196/2003 on the protection of personal data. Moreover, this note illustrates the website management methods.

 

METHODS, PLACE AND PERIOD OF DATA PROCESSING

Data processing in connection with services rendered via this website is performed at the registered office in Via Pacini 20 55016 – Porcari, Lucca and at the sales outlet in via Borgospesso 25, Milan, by in-house staff responsible for data processing.
Data is processed in accordance with appropriate safety measures aimed at preventing access to, distribution of, modification to or unauthorised destruction of personal data.
Data is processed using IT tools with organisational modalities closely correlated to the purposes described below.
As well as the controller, external parties may, in certain cases, be able to access data (e.g.: third party technical service providers, couriers, hosting providers, IT companies, communication agencies).
A current list of parties can be requested from the data controller.
Data are processed at the data controller's office unless otherwise specified in the rest of the document.
Data are processed for the time period necessary to perform the service requested by the user. The user may request that the data processing be stopped or cancelled at any time.

 

TYPES OF DATA PROCESSED AND PURPOSE OF THE DATA PROCESSING

This website collects the following types of personal data:

  1. Navigation and usage data; cookies.
  2. Data supplied voluntarily by the user.

Personal data collected can relate both to the user and to third parties that the user provides data about.
The user is responsible for the personal data of third parties published or shared via the website and declares that he/she possesses the right to communicate or distribute them, thus absolving the data controller of any responsibility to third parties.

 

1. Navigation Data.

The IT systems and software procedures designated for the operation of this website acquire, personal data during their normal course of operation. The transmission of these data is implicit in the use of Internet communication protocols.
This information is not collected in order to be associated with identified persons but, by its own nature, may allow users to be identified through processing and association with data held by third parties.
This category of data includes IP addresses or domain names of computers used by users that connect to the website, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information about the use of the website and to check that the website is functioning correctly.
The data may be used to ascertain responsibility in the event of hypothetical computer-related crime against the website.

 

Cookies
Cookies may be used by the website or owners of third party services that  DEL CARLO S.r.l. uses. Unless otherwise specified, the purpose of this usage is to identify the user and record relevant preferences, strictly for the purpose of carrying out the service requested by the user.
Should the user fail to submit certain personal data - specifically navigation data - by disabling website cookies, it may not be possible to render navigation or particular services.

Google Analytics
This website uses Google Analytics; a web analysis service provided by Google, Inc.
(“Google”).
Google Analytics uses "cookies"; text files downloaded onto your computer to allow the website to analyse the way in which users use the website.
The information that the cookie generates regarding your use of the website (including your IP address) are submitted to and stored on Google servers in the United States.
Google will use this information to trace and examine your use of the website, fill in reports about the activities of the website for the website operators and provide other services relating to the activities of the website and use of the Internet.
Google may also transfer this information to third parties where required by law or were these third parties process the aforementioned information on behalf of Google.
Google will not associate your IP address with any other data that Google possesses.
You may opt not to use cookies by selecting the relevant settings on your browser. However, this may mean that you are not able to use all the functionalities of this website.
By using this website you agree to allow Google to process your data for the methods and purposes specified above.
For further information, please refer to the “Google Analytics” terms of service, which can be viewed here: http://www.google.it/analytics/terms/it.html and to the privacy policy adopted by “Google”, which can be viewed here: http://www.google.com/intl/it/privacy.html.
http://www.google.com/intl/it/privacy.html

 

Social Applications

These services allow the website to make use of data from the user's profile on social networks and to create interactions with your post. These services are not automatically activated; they require explicit authorisation from the user.

Facebook Application (This Website)

This is a service managed by Facebook Inc.; a company that adheres to the Safe Harbor Privacy Policy Framework to ensure that personal data are processed in line with European safety standards.
This service allows websites to make use of information about the user within the Social Network (for example forename and surname) and to create interactions on their behalf, e.g.: publishing messages or other content.
This service is activated only upon obtaining the user's explicit consent via a dedicated authorisation screen.
For further information regarding the use of personal data by Facebook Inc., please visit the following link: www.facebook.com/privacy/explanation.php

Twitter Application (This Website)
This is a service managed by Twitter; a company that adheres to the Safe Harbor Privacy Policy Framework to ensure that personal data are processed in line with European safety standards.
This service allows websites to make use of information about the user within the Social Network (for example forename and surname) and to create interactions on their behalf, e.g.: publishing messages or other content.
This service is activated only upon obtaining the user's explicit consent via a dedicated authorisation screen.
For further information regarding the use of personal data by Twitter, please visit the following link: twitter.com/privacy

Display Of Contents On External Platforms
These services allow you to view and interact with contents hosted on external platforms directly via the pages of this website.
If this type of service is installed, it is possible that the service will collect traffic data relating to the pages that it is installed on, even if users are not using this particular service.

Instagram Widget (Instagram Inc.)
Instagram is an image viewing service managed by Instagram Inc., which allows this application to integrate this type of content into its pages. Personal data collected: Cookies and usage data. Place of processing: USA. For further information, please refer to the Instagram Privacy Policy https://instagram.com/about/legal/privacy/#section7

Youtube Videos (Google)
Youtube is a video content viewing service managed by Google Inc., which allows this application to integrate this type of content into its pages. Personal data collected: Cookies and navigation and usage data. Place of processing: USA – Privacy Policy http://www.google.it/intl/it/policies/privacy/

 

Social Buttons/ Widgets
These services allow users to share information on the website with social networks that they are registered in.

AddThis
This website uses AddThis widgets to help visitors create bookmarks and share contents on the social web. Further information can be found in the AddThis privacy policy http://www.addthis.com/privacy/privacy-policy.
This website does not collect or store any personal information that is sent to the AddThis service.

2. Data Supplied Voluntarily By The User.

Emailing Sending To Addresses Indicated On The Website
When emails are optionally, explicitly and voluntarily sent to the addresses indicated on this website the address of the sender is stored in order to reply to requests, together with any other personal data entered in the message.

Completion Of The Data Collection Form (For Information Requests)
The page https://www.delcarlo.it/it/contact_us on the website www.delcarlo.itallows interested persons to request information by entering certain personal data (e.g.: forename and surname, email address, country). Suitably appointed DEL CARLO S.r.l. staff process these data, both manually and using IT tools, for the sole purpose of replying to the user's request. Personal data entered in the form are split into two categories: obligatory and optional, according to in line with the information request procedure. The entry of obligatory data and associated data processing for the purposes indicated above are purely functional and are required in order to carry out the request. Other data that are collected help DEL CARLO S.r.l. to constantly improve its service. Please note that you may exercise the rights contained in article 7 of Italian Legislative Decree 196/2003 (specified in the dedicated section entitled "RIGHTS OF INTERESTED PARTIES") at any time by directly contacting the data controller.

Subscription To The ROBERTO DEL CARLO S.r.l. Newsletter
Personal data (which consists of your email address) sent submitted for the purpose of subscribing to our newsletter (which consists of your email address) will be used to send a regular newsletter containing previews of collections, the latest news, the start of sales and invitations to special initiatives. The data will be recorded in the a protected electronic file and/ or IT file protected and processed in a strictly confidential manner by  DEL CARLO S.r.l. - the data controller - in full compliance with said the law, through by staff suitably appointed to process your data.
Your personal data will never be passed to third parties or distributed elsewhere.
Please note that you may exercise the rights contained in article 7 of Italian Legislative Decree 196/2003 (specified in the dedicated section entitled "RIGHTS OF INTERESTED PARTIES") at any time by directly contacting the data controller. Finally, please note that you may cancel all subscriptions to the newsletter at any time by clicking on the link indicated in the body of the newsletter.

Completion Of The Registration Form (For Online Purchases)
The website www.delcarlo.it allows you to make online purchases. In order to make online purchases you must complete the registration process. This process, which is obligatory for users who intend to make purchases via the website. The form requires you to enter some personal data. These data will be processed manually and using IT tools by suitably appointed  DEL CARLO S.r.l. Suitably appointed  DEL CARLO S.r.l. staff will process these data, both manually and using IT tools, for the sole purpose of managing online purchases. Personal data entered in the form are split into two categories: obligatory (indicated with an asterisk) and optional, according in line with the information request procedure. The entry of obligatory data and associated data processing for the purposes indicated above are purely functional and are required in order to manage online purchasing. Other data that are collected help DEL CARLO S.r.l. to constantly improve its service. Some of these additional data (such as delivery addresses) are required in order to ensure that orders are correctly managed. The user may delete the account created at any time by clicking on "delete account" at the bottom of the page https://www.delcarlo.it/it/login/update-account. Please note that you may exercise the rights contained in article 7 of Italian Legislative Decree 196/2003 (specified in the dedicated section entitled "RIGHTS OF INTERESTED PARTIES") at any time by directly contacting the data controller.

Shopify

Our e-store is hosted by Shopify Inc. which provide the e-commerce platform that allow us to sell our products. The informations are stored in the Shopify database.  The informations are stored in a server protected by firewall. 

Management Of Payments
The payment management services in the shopping area allow the website to process credit card payments by credit card. For increased safety, the website shares with financial intermediaries managing these payment systems only data that is needed in order to perform the transaction.

Paypal
Paypal is a payment service provided by Paypal Inc., which allows users to make online payments using their Paypal credentials. Personal data collected: Various types of data
Privacy Policy: https://www.paypal.com/it/webapps/mpp/ua/privacy-full

 

OPTIONAL DATA
Except for the specifications for navigation data, users are free to provide the personal data indicated in the information request form. Failure to enter this data may mean that it is not possible to obtain fulfil the request.

WEBSITE SAFETY MEASURES
Special security safety measures have been adopted for the management of the website. These measures, aim to guarantee safe access by users and the protect information contained on the website from loss or destruction, even if this is accidental. Users may request to be assigned an identification code and password in order to access the private section of the website (press area). The passwords generated do not contain references that can easily be attributed to the relevant person, thus preventing possible abuse. Users must enter their passwords in a private manner.

 

RIGHTS OF INTERESTED PARTIES
Individuals have the right to request confirmation of whether or not their personal data exists, find out the content and origin of such data, check its correctness and request additions, updates or corrections at any time (article 7 of the data protection code).
Also pursuant to article 7, you have the right to request that your data be deleted or changed to anonymous form. You may also request that data processed illegally be blocked and oppose any data processing, provided that your reasons are legitimate. Requests should be addressed to the data controller, who can be reached at the company address or by telephoning +390583297128

 

DATA CONTROLLER
The data controller responsible for processing your personal data is CALZATURIFICIO DEL CARLO S.r.l., with registered office in Via Pacini 20 55016 - Porcari (Lucca) – Italy.
The data processing manager is Luigi Pierro.

FURTHER INFORMATION ABOUT DATA PROCESSING
Legal Defence

The Users' personal data of users may be used for legal defence by the owner of the internet website during legal proceedings or in preparation of such proceedings, against abuse committed by users those using the website or its connected services.

Special Information
Special information may be presented on the pages of the website in relation to particular services or data processing supplied by users or interested parties.

Maintenance
Users' personal data may be processed with additional methods and purposes connected with website maintenance.

System Logs
Due to operation and maintenance requirements, this website and any third party services that it makes use of may contain system logs. These System logs are files that record interactions - (including navigation) - and may also contain personal data such as IP addresses.

Information Not Contained In This Policy
Further information regarding the processing of personal data can may be requested from the data controller at any time.

Connection To Third Party Websites
Calzaturificio DEL CARLO S.r.l. is not responsible for the processing of personal data performed by and for websites that this website refers to via links.

Changes To This Privacy Policy
Calzaturificio DEL CARLO S.r.l. reserves the right to make changes to this Privacy Policy at any time and publish them for users on this page, guaranteeing similar protection of personal data in all cases.
Therefore, you are advised to visit this page often, taking note of the last modification date, which is shown at the bottom.

Legal References
Advice for users in Europe: this privacy note has been drafted in accordance with the obligations specified in Art. 10 of Directive no. 95/46/EC and the specifications of Directive 2002/58/EC, as amended by Directive 2009/136/EC on cookies.

This privacy note refers exclusively to this website.

 

Last modification date: 27 February 2015